Indian cryptocurrency exchange CoinDCX has updated its Terms of Use for users in India, effective February 7, 2025. These changes are designed to ensure the platform’s compliance with Indian laws, providing greater transparency and aligning with the country’s evolving digital regulations.
Under the new terms, any disputes arising from the use of CoinDCX’s services will now be resolved under Indian jurisdiction. This means users will no longer need to seek legal recourse in foreign courts, and all legal matters will be handled within India.
Dispute Resolution Process
CoinDCX has clarified that any claims or disputes will first go through mutual negotiations. If a resolution is not reached within 10 working days, the matter will proceed to binding arbitration in Mumbai. The platform emphasized that all proceedings will remain confidential unless required by law.
Regulatory Compliance and User Guidance
CoinDCX operates under Neblio Technologies Private Limited, registered in India, and complies with the Financial Intelligence Unit (FIU) of India. The exchange is also aligned with the Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021, ensuring adherence to the country’s digital regulatory standards.
In its announcement, CoinDCX encouraged users to seek professional advice, such as from tax consultants or legal experts, before making any financial decisions. The company also stated it would not be held responsible for any losses arising from actions taken based on such advice.
These updates reflect CoinDCX’s ongoing commitment to compliance and transparency for its Indian user base.
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